Ok, so if you read these silly things on a semi-regular basis (and I only write them on a semi-regular basis, so you can't do better than that), you probably know that I have, use, and like Adobe Photoshop CS4. I've been using PS, off and on, for years, although only recently am I starting to learn how to do anything creative with it. I had tried the beta of Lightroom when it first came out, and liked it, but didn't feel it was powerful enough to warrant the cost. I still don't, but decided to see what LR3 had to offer, since the beta program gave us plenty of time to play with it.
Unfortunately, Adobe has landed themselves solidly in the Assholes classification, with this release. I am NOT happy with them, and here's why. First of all, there's nothing special about LR3, that I can see. Bridge plus ACR 5 do the same things LR does, and much quicker. LR3 is such a dog, speedwise, that I don't even care if it does something special that I missed. There's nothing it could possibly do that would compensate for that pathetic response time. Generating a 100% preview in LR3 is 100% slower than in Bridge on the same machine, with the same file. Totally unacceptable.
So, I quickly decided that LR3 would not be in my future. But, it's not that simple, although it should be. First, it has highjacked the process that runs when I plug a memory card into the computer. Instead of Bridge's nice, lightweight importer running, LR3 drags itself laboriously out of its coma, halting everything else going on as it chews up system resources to simply load its import routine. And that routine, should one decide to try it, is also much slower, and less convenient, than Bridge's. Can you turn this off? Not the way Adobe says to. According to the info I was given by Adobe, there should be a way of disabling that feature either temporarily or permanently. Neither one exists, on my machine. I was able to find a way, being more than usually competent at computer operations, but the fever I had yesterday seems to have burnt that memory out of my head, so I don't remember just how.
So, too slow, too obnoxious, nothing new or special... time to say goodbye. Come to find out, though, I can't get rid of the damn thing. There is no Uninstall option in Windows Control Panel's Add/Remove Programs. The app shows up, there, but it doesn't even list Adobe as the publisher!
So, I manage to figure out how to send Adobe a request for assistance, through their website. Not easy, but it can be done. Since my support for CS4 is still in effect, I used that to claim their attention because THERE IS NO OPTION TO REQUEST HELP FOR THE BETA. You MIGHT be able to get some help through the user forums, but that's all. So, if this happens to you, and you aren't licensed for CS4, you're S.O.L. What do I get in reponse? A PDF attachment to the email they sent in reply. A PDF! Adobe's bloated, slow, useless, obnoxious, limited, "universal" file format, which requires additional software just to open the damn things. No reason, at all, for using a PDF in this case, unless 90% of it was boilerplate text they had lying around since the XP days. And it might have been. But, it was customized, so it would have been easier to simply paste the text into the body of the email. I hate PDFs, if you couldn't tell.
And, it didn't even contain correct information. First there was the XP-era instructions, which were useless. Even when translated into Vista-era procedures, which I was able to do, they were useless because they were simply wrong. The components they said to disable weren't even there. Did it install improperly on my machine, or does it not behave as expected on Vista? I don't know. And, to top it off, Adobe's advice for completely removing the LR3 beta? Download a utility from Microsoft, and use that. Nice! How professional
The best part of that? The utility they referred me to, the Windows Installer CleanUp Utility, doesn't remove applications. It "will not remove the actual program from your computer. However, it will remove the installation files so that you can start the installation, upgrade, or uninstall over." Oh, nice. I can run in circles around the problem, now. Thanks, but I think I'll look elsewhere. There are only about 3,000 tools out there for uninstalling botched installations. And I happen to have several of them on my machine, already. I just never expected to have to use one to remove an application from a software giant like Adobe.
Oh, and I almost forgot the final straw. When I ran one of the uninstaller programs I mentioned, it showed me that Adobe had SECRETLY installed something called AdobeSupportAdvisor on my machine, today. Apparently, that was why they had to use a PDF, because they can be programmed to do sneaky shit, like that, while doing it from an email would trigger my browser's security alarms. Very, very uncool, Adobe. I don't care WHAT the intent is, you don't EVER have the right to put shit on my machine without asking me, first. Not EVER!